Interpretation and implementation of ISO 9001

COURSE DESCRIPTION

OBJECTIVE

To train professionals to adapt or implement quality management system tools in their processes as required by ISO9001:2015. The implemented standard can reduce customer complaints and increase their satisfaction.

PROGRAM CONTENT

History of ISO9001
Quality management principles
Process approach
Plan-Do-Check-Act cycle
Risk mindset
Context of the Organization
Leadership
Planning
Support
Operation
Performance Evaluation
Improvements

DURATION

16 HOURS

FAQs

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You can contact the Oporto Forte Group by telephone: +81 995566566 or by e-mail: comercial@oportoforte.com.br

The OPorto Forte Group is a pioneering company in the development of businesses and projects around the world, founded in 1993. Its mission is to develop sustainable businesses and projects globally.

OPorto Forte Group's main value is its people. The company has an experienced, professional and rigorous team, invested every day in helping clients achieve their goals, taking into account their needs and expectations.

The OPorto Forte Group's mission is to develop sustainable businesses and projects around the world. The company's vision is to be a global benchmark in the development of businesses and companies.

The OPorto Forte Group is present in Portugal, Brazil, Spain, France, Germany, Bulgaria, the United Arab Emirates, Ivory Coast, Cape Verde, Guinea Bissau, Mozambique, and Senegal, with offices on 4 continents and in more than 10 countries.

The OPorto Forte Group's team of consultants, technicians and specialized professionals work side by side with their clients, assessing their needs, devising strategies and accompanying them at every stage of their business development. The company strives for rigor and innovation, and its success is measured by the positive impact it has on its clients, expanding their horizons and bringing new directions to their companies and businesses.

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